Privacy Policy

1. Introduction

FloState AI Automations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flostate.com (the "Site") or use our AI automation services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or consultation requests
• Complete our AI Assessment Quiz
• Schedule appointments through our calendar booking system
• Subscribe to our newsletter or marketing communications
• Interact with our AI chatbots or automated systems
• Contact us via email, phone, or other communication methods

This personal information may include:

• Name (first and last)
• Email address
• Phone number
• Business name and type
• Website URL
• Business goals and automation needs
• Team size and operational details
• Hours spent on manual tasks
• Hourly cost estimates
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visits
• Device information (mobile, desktop, etc.)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us understand user behavior, remember preferences, and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our AI automation services
• To respond to your inquiries and consultation requests
• To schedule and manage appointments
• To send you information about our services and industry insights
• To personalize your experience on our Site
• To analyze and improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud
• To send marketing communications (with your consent)
• To generate automation reports and recommendations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• GoHighLevel (CRM and lead management)
• Calendar booking platforms
• Email marketing services
• Analytics providers
• Cloud hosting services
• Communication platforms (Slack, etc.)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage practices
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at hello@flostate.com. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our Site may contain links to third-party websites, including our calendar booking system and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

We do not sell personal information to third parties. For more information about your California privacy rights, please contact us at hello@flostate.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our Site and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.